Remote customer representatives make, on average, $10 – $15 hourly. Save time and find higher-quality jobs than on other sites, guaranteed. Sign in to create your job alert for Remote Customer Service jobs in United States. The content on is for informational and educational purposes only and cannot replace any professional financial advice. Conduct your own research and seek the advice of a licensed financial advisor. To get the job through Remoters, find and apply for your preferred job.

  • Outsourcely offers you long-term remote customer service jobs.
  • While FlexJobs offers you some job details for free, you can access the full FlexJobs board when you become a paid member.
  • If your job requires you to support customers via phone, you will also need a headset.
  • For some, remote work can improve employees’ work-life balance.

We’ve built a tool to help you discover all of the remote jobs that never get advertised. To get the job, browse the open job directory and apply online. To get your preferred job through ZipRecruiter, simply take a look at the open job directory and apply. Just browse the open jobs page, select the one matching your skills and preferences, and apply online.

Widens your search area.

Upwork is one of the largest freelancing platforms allowing you to set up your profile and send proposals to relevant jobs. On the other hand, clients can invite remote customer service you to their jobs if your experience and qualification match their needs. FlexJobs offers you a platform where you can find well-vetted remote job opportunities.

  • The job duties of a remote customer service agent can vary depending on the employer.
  • Bancorp, U.S. Bank offers a wide array of services, including savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, and loans.
  • A recent study by Owl Lab showed that 84 percent of remote workers are happier working from home [2].
  • For many, the biggest attraction of remote work is that you can work from home.
  • Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics.

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies become increasingly global and need to staff help centers 24/7. As a remote customer service agent, you’ll need access to a phone system, computer, high-speed internet, and video conferencing platforms such as Zoom. Employers usually provide equipment essential to the role, but this isn’t always the case. Some companies may provide an allowance for using your equipment.

Customer Service Representative – Remote WFH

DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. If you have strong views and like to share them, you don’t have to limit yourself to social media diatribes. Take the tour to learn more about the benefits of joining FlexJobs. Never miss a job alert with the new LinkedIn app for Windows. Click the link in the email we sent to to verify your email address and activate your job alert.

  • Many freelance customer service jobs pay by the “productive” or “engaged” minute.
  • Check our job board for open customer service positions.
  • Training on the company’s specific platforms and processes is usually provided.
  • Lincoln Financial Group offers financial products that help customers achieve retirement income security.
  • Virtual Vocations offers you customer service jobs with remote or telecommuting options.

The company has more than 20,000 remote workers worldwide. However, a few of the companies that enlist independent contractors for customer service jobs provide a few safeguards in their contracts. These safeguards promise you’ll be paid for at least a portion of the time that you’re scheduled to work, even if you are not fully engaged. For instance, the contract might say that you’re paid for “engaged minutes” but that you’d be paid for at least 30 of the 60 minutes in your shift, engaged or not.

How to find remote customer service jobs

Many industries offer remote customer service agent positions, including retail, government, financial services, call centers, and insurance. In addition to offering remote options, employers hiring for remote customer service jobs often offer part-time and flexible schedule options. For some, remote work can improve employees’ work-life balance. A recent study by Owl Lab showed that 84 percent of remote workers are happier working from home [2]. Being able to pick children up from school, tailoring work hours based on individual needs, and saving time by ditching the commute are some potential benefits.

For example, you can apply for a customer service representative position via FlexJobs, where you’ll be required to handle incoming calls and troubleshoot customer complaints. ZipRecruiter is another largest recruitment platform featuring many remote customer service representative jobs. Working remotely requires a certain skill set on top of the skills needed for customer service roles. These skills and any previous remote work experience should be prominent on your resume and LinkedIn profile. It’s important to demonstrate skills such as good time management, self-motivation, problem-solving, and autonomous working, as these are essential if you work remotely without a team present.

For $3,000, you too might snag a full-time work-from-home job

A quick Google search brings up several sites offering remote customer service jobs, from niche sites to standard job search websites. Read along for tips for finding remote customer service jobs. Virtual Vocations offers you customer service jobs with remote or telecommuting options. For example, one of the jobs requires you to support patients who need life-sustaining medications by answering their inquiries.

remote customer service

CVS Health is the nation’s largest provider of healthcare services and prescriptions, managing over 9,500 pharmacy stores, a thriving online pharmacy, and 1,100 MinuteClinic locations. Networking is a great way to connect with the right company, whether for a remote position or an in-person one. Go to networking events, make inroads with people in companies you’d like to work for and make valuable connections on LinkedIn. Your job may entail fielding complaints, providing details about the services or products your organization offers, and being able to work independently and with minimal supervision. To get a job via NoDesk, find the job that fits your skills and preferences and apply online.


The company you’ll work with typically provides access to online tools (VOIP) that allow you to receive calls. For instance, We Work Remotely features a customer support job for Sierra Interactive. Working for this company, you’ll be required to remotely support real estate clients across the United States and Canada. SimplyHired offers you over 39,700 remote customer service jobs that are hiring now.

Learn how to get a remote customer service job, the required skills, experience, and qualifications, as well as how to search for one. Being a remote customer service agent, versus dealing with customers in person, adds another layer to the mix when you’re interacting via the computer or over the phone. NoDesk features a variety of customer support jobs from popular companies. For instance, you can find an open customer success lead position at SkillShare. Your main responsibility for the job is to troubleshoot issues and support customers with any inquiries they might have.